The short answer
Uploads have multiple constraints. A storage problem is not necessarily fixed by waiting for an upload window to recover.
What to do next
- Confirm the file type and size against the official file restrictions.
- Check Settings → Storage for your Library usage, where available.
- If the notice concerns upload frequency, pause retries; failed attempts can sometimes count.
- Check the official status page. If the problem persists, collect the error, time, timezone and platform for support.
Choose the situation that matches
A particular file fails
Check its format and size against the official FAQ. Try a smaller supported file only after checking the error; repeated attempts are not a recovery strategy.
The message mentions storage
Review stored files before removing anything. Keep a backup of files you still need; deletion is not a guaranteed fix for a rolling upload limit.
The message mentions upload frequency
Pause retries and use any recovery time displayed. If no time is shown, check the official FAQ and status page rather than assuming a midnight reset.
Check the result
Return to the affected feature and try one appropriate request. If it works, resume gradually. If it fails, compare the new notice with the original before repeating a step.
Still blocked?
Prepare the exact error, affected feature, app or browser version, account workspace, and date with timezone. Send these only through the provider’s official support channel; omit passwords, keys and private content that is not needed.
Common questions
Can I see exactly how many uploads remain?
The official FAQ says the rolling upload-rate remainder is not currently displayed.
Should I keep retrying?
Avoid repeated retries while a limit is active. Check whether the failure is a size, storage, rate or service problem.
Source & scope
Vendor documentation supports the product context. The checklist is LimitReset editorial guidance and cannot diagnose a private account.
OpenAI · File Uploads FAQ ↗